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Hong Kong > Announcements > Notice of security components upgrade for Global eBanking
06/12
2024
Notice of security components upgrade for Global eBanking


Dear client,

Sinopac Global eBanking is committed to providing better service and enhancing online transaction security. Starting from the evening 9:00 PM of June 25, 2024, we will be introducing a new version of our security component, ServiSign. We kindly ask you to update to the latest version to ensure the security of your online transactions.

If you are a user with a TOKEN device, please follow the on-screen instructions to install and complete the update to the latest version.

STEP 1:

Log in to SinoPac Global eBanking→Click on "Management Settings"  "Certificate Management" on the screen.

 安控元件1

STEP 2:

Go to the "Certificate System"→Click on "System Detection"Click on the red text that says "Download" and follow the instructions to complete the component installation.

 安控元件2

If you have any questions about the above description, please contact the customer service hotline of the following districts:

Taiwan: 0800-588-800, 886-2-2191-1005

Hong Kong: 852-2907-6968

Macau: 853-8809-6873

Vietnam: 84-28-3822-0566 ext. 124 or 126

Sincerely

Bank SinoPac


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