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User ID Verification and Change Notice for Global eBanking

Dear Customer,

Thank you for your continuing support of SinoPac Bank's Global eBanking! To enhance account security, our bank will implement a system upgrade on November 18, 2025, introducing a new verification rule: "User ID must not be identical to the part of the email address before the '@' symbol."

At that time, the system will automatically check your User ID upon login. If it does not meet the requirements, a "Change User ID" page will be loaded after login. Please follow the instructions to complete the change in order to continue using the services of Global eBanking.

Please take note of this adjustment. If you have any questions, feel free to contact our Customer Service Center:

Taiwan: (02)2191-1005, 0800-588-800

Macau: 853-2871-5138

Hong Kong: 852-2907-6968

Vietnam: 84-28-3822-0566

SinoPac Commercial Bank