公告日期 : 2019年 8月 12日
Announcement Date: 12 August 2019
跟進客戶報告錯誤轉帳的處理程序通知
Notice of Handling Procedures for Following up Mis-transfer of Funds Reported by Customers
如貴客戶發現 如貴客戶發現 帳戶發生錯誤轉帳，請立即聯絡永豐 銀行 香港分銀行 香港分銀行 香港分(“本行 ”)客戶服務熱線 (+852) 2907-6968，協助您進行後續處理程序。
If there is any mis-transfer of fund from your account, please contact our Customer Service Hotline at (+852) 2907-6968 immediately for assistance.
在此本行提醒客戶注意以下事項:
We would like to remind you of the following:
1) 請謹慎處理轉帳交易，避免錯誤發生。
Please be reminded to conduct fund-transferring carefully and avoid making payments to third party by mistake.
2) 若帳戶遇有錯誤或來歷不明的資金轉入，請通知本行協助辦理退款。
If there are any unknown or mis-transferred funds deposited into your account, please contact our Bank immediately to arrange returning of funds.
3) 若拒絕退還錯誤轉入的資金可能會產生法律責任。
If there’s any refusal to return mis-transferred fund, it may invoke possible criminal liability.
永豐銀行 香港分行
Bank SinoPac, Hong Kong Branch