Dear Customer,
Thank you for your continued support and trust in our cash management services on Global eBanking. Due to adjustments in the cooperation model between Bank Sinopac and Industrial and Commercial Bank of China (“ICBC”), we hereby announce that the direct cash management service will be terminated on December 1, 2025:
Service Termination Notice
Starting from December 1, 2025, Bank SinoPac will terminate the direct cash management service with ICBC. At that time, the “Cash Management > Other Bank Account Inquiry” function on Global eBanking will no longer provide real-time balance and transaction details; the “Cash Management > Other Bank Payment Instruction” function will also no longer support RMB payment instructions.
Business Adjustment
If you still require cash management services in the future, transactions will be processed via the SWIFT system. Please reapply for SWIFT channel services with ICBC and complete the relevant application procedures.
Thank you for your understanding and cooperation.
Best regards,
Bank SinoPac