Dear Customer,
In accordance with the relevant provisions of the Hong Kong Monetary Authority’s“Anti-Money Laundering and Counter-Terrorist Financing Ordinance” and “Guideline on Anti-Money Laundering and Counter-Terrorist Financing (Applicable to Authorized Institutions)”, Bank SinoPac is required to identify and verify the identity of persons acting on behalf of you (the Customer).
To comply with the regulations, if you are a member of Bank SinoPac's Global eBanking who meets the following criteria, Bank SinoPac will contact you to request the submission of the names, dates of birth, nationalities, identification numbers, and copies of identification documents of your company's authorized managers, authorized supervisors, and online banking users with electronic certificate and mobile release permissions (collectively referred to as "Authorized Persons"):
- Global eBanking Hong Kong Single Corporation members.
- Global eBanking Hong Kong Cross-Region or Group Parent Corporation members.
- Global eBanking Taiwan, Macau, and Vietnam Cross-Region or Group Parent Corporation members with subsidiary accounts located in " Hong Kong ".
If your company or authorized user is unable to provide the relevant information or necessary documents, Bank SinoPac will suspend the authorized persons’ use of the Global ebanking related permissions on September 16th in accordance with Article 16, Paragraphs 3 and 4 of the “Global eBanking Service Terms and Conditions”. If you have any questions, please contact your account manager. Bank SinoPacwill assist you in completing the required procedures. For any inquiries, please call our corporate customer service lines:
Taiwan: (02) 2191-1005
Hong Kong: 852-2907-6968
Macau: 853-2871-5138
Vietnam: 84-28-3822-0566
We sincerely apologize for any inconvenience caused and appreciate your understanding.
Bank SinoPac